Skip to main content

What is the difference between a card balance and a Wallet balance?

Sofia avatar
Written by Sofia
Updated over 2 months ago

1. A card balance is the amount of funds available on your Finup virtual card. This is the only balance you can use to make online payments on the Internet, subscriptions, advertising and other services.

2. Wallet balance is your main Finup account, which is used to manage funds within the service. Funds from Wallet balance can be used to transfer to other Finup accounts, withdraw to cryptocurrency accounts and top up your personal Finup cards.

Basic principles of working with balances

1. You can only top up cards via Wallet.

You cannot top up your card directly - you must first deposit funds to your Wallet balance and then transfer the required amount to your card.

2. Card balance ≠ Wallet balance.

Even if you have funds in your Wallet balance, it doesn't mean they are available for card payments. To use the card for online payments, make sure you have the right amount on the card.

Transfer restrictions

1. You can only transfer funds from your card balance back to your Wallet balance.

2. From a Wallet balance you can:

- Transfer funds to other Finup accounts.

- Withdraw funds to crypto accounts.

- Top up your personal Finup cards.

How to manage balances efficiently?

1. Check card balances regularly - this will help avoid situations where a payment is declined due to low funds.

2. Top up your Wallet in advance - this way you can quickly transfer money to your card when you need it.

3. Keep track of your expenses - remember that online payments can only be made from your card balance, and transfers can only be made from your Wallet balance.

💡 Need more help? Get live support from our manager.

Did this answer your question?