What is KYC?
KYC (Know Your Customer) is a standard identity verification process designed to protect users and ensure the secure delivery of financial services.
Why is identity verification important?
At Finup, your security is our top priority. Identity verification (KYC) is an essential step to protect your personal data and ensure the safety of your transactions.
Account protection
The verification process ensures that only you have access to your account and funds, helping to prevent fraud and unauthorized activity.Compliance with international standards
We follow KYC regulations to maintain platform security and meet legal requirements, preventing illegal activities such as money laundering.Trust and transparency
Verification helps maintain a secure ecosystem where all users are verified and reliable partners. This builds trust between clients and the Finup platform.
What are the steps of the verification process?
The verification process in Finup takes only a few minutes and includes several simple steps:
user questionnaire;
mobile number verification;
document upload (accepted documents: passport, national ID card, driver’s license, or residence permit);
selfie.
All submitted data is securely protected and used solely for identification purposes.
Which countries’ citizens or residents are restricted from using the platform’s services?
In accordance with internal policies and partner bank requirements, card issuance through Finup is not available to citizens or residents of the following countries and territories: Belarus, Mainland China, Cuba, India, Iran, Iraq, Israel, Nepal, North Korea, Russia, Syria, Turkey, Ukraine, Venezuela, and Vietnam.
How long does identity verification take?
In most cases, we verify your identity in real time. If your verification status is pending for more than an hour, please reach out to our support team for assistance.
Rest assured, our team is dedicated to processing your verification as quickly and securely as possible.